Living in Japan as a foreigner can be an enriching experience, but it also means navigating a culture with unique symbols and social cues. Two important symbols you’ll often encounter are the Help Mark and the Maternity Mark. Understanding their significance and how to offer support is crucial for fostering an inclusive and caring community.
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The Help Mark (ヘルプマーク)

- What it is: The Help Mark is a symbol designed to indicate that someone has a hidden disability or health condition that requires assistance. This could include people with internal disabilities, intellectual disabilities, mental health conditions, or those who require assistance with mobility. These conditions may not be immediately visible, making it challenging for others to recognize their need for support.
- What it means: People wearing the Help Mark may require assistance such as: Offering a seat on public transportation. Providing assistance in case of an emergency. Offering general support when they appear to be in need.
- How to help: If you see someone wearing a Help Mark, be mindful of their potential needs. Offer your seat on trains or buses. If they appear to be in distress, ask if they need help. Be patient and understanding.
The Maternity Mark (マタニティマーク)

- What it is: The Maternity Mark is a symbol designed to indicate that someone is pregnant. It’s often displayed on keychains or bags, especially during the early stages of pregnancy when it might not be visually apparent.
- What it means: People displaying the Maternity Mark may require assistance such as: Offering a seat on public transportation. Providing a safe and comfortable environment. Being considerate of their physical needs.
- How to help: If you see someone displaying a Maternity Mark, offer your seat on public transport. Be mindful of their comfort, especially in crowded spaces. Offer assistance if they appear to be struggling.
General Tips for Supporting Those in Need
- Be observant: Pay attention to those around you and be aware of their potential needs.
- Be proactive: Don’t wait for someone to ask for help; offer assistance if you see someone who might need it.
- Be respectful: Treat everyone with kindness and respect, regardless of their condition.
- Be patient: Some people may require extra time or assistance.
- Offer your seat: On trains and buses, please offer your seat to elderly people, disabled people, pregnant women, and people with young children.
- Ask Before Helping: When helping, make sure to ask before you act. Some people don’t like receiving help, so asking before acting is always a good idea.
Creating an Inclusive Community
By understanding the significance of these symbols and practicing simple acts of kindness, we can create a more inclusive and supportive environment for everyone in Japan.